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FAQ

General

Is Diablo Cosmetics Cruelty Free?

How do i apply a discount code?

Do you offer free samples?

Why is my discount code not working?

How do i unsubscribe from your Emails?

Shipping

Where's my order?

Where do you provide shipping?

Can i change my shipping address?

How long does delivery take?

How do return an item?

On-time Guarantee

Do i have to pay tax or duty fees?

Orders

Can i cancel my order?

I'd like to cancel my order

Where is the rest of my order?

I received a damaged item

My order is partially fulfilled. What does this mean?

Payments

I recently purchased an item online and now it’s discounted. Can I get the discounted price?

Which payment methods are accepted?

When will i receive my refund?

What currency will i be billed in?