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FAQ

Diablo Lash Lift

What is Diablo Lash Lift?

How long do results last?

How long does the lift take?

Is the lift difficult to maintain?

What are the Diablo Lash Lift ingredients?

Can I wear mascara on lifted lashes?

Can I swim/shower/exercise with a lash lift?

Can I use waterproof mascara/eyeliner?

Is Diablo Lash Lift safe?

How do i perform a patch test?

How many uses are there in each kit?

How often can i perform a lash lift?

Should I use an eyelash serum/conditioner?

Which lift pads should i use?

I am struggling with the adhesive, what can i do?

Can i add tint into the lift process?

General

Is Diablo Cosmetics Cruelty Free?

How do i apply a discount code?

Do you offer free samples?

Why is my discount code not working?

How do i unsubscribe from your Emails?

Shipping

Where's my order?

Where do you provide shipping?

Can i change my shipping address?

How long does delivery take?

How do return an item?

On-time Guarantee

Do i have to pay tax or duty fees?

Orders

Can i cancel my order?

Where is the rest of my order?

I received a damaged item

My order is partially fulfilled. What does this mean?

Why haven't I received an order confirmation email?

Payments

I recently purchased an item online and now it’s discounted. Can I get the discounted price?

Which payment methods are accepted?

When will i receive my refund?

What currency will i be billed in?